FAQ
General Services
What services does BRJ Restoration provide?
We specialize in water damage restoration, fire and smoke cleanup, mold remediation, storm damage repair, and full reconstruction services.
Do you offer emergency services?
Yes, we provide 24/7 emergency response to minimize damage and begin mitigation immediately.
How quickly can you arrive?
We typically respond within 1–2 hours depending on location and severity.
Water Damage
What should I do if I have water damage?
Shut off the water source if possible, avoid affected areas, and call us immediately to prevent mold growth.
How long does the drying process take?
Typically 3–5 days, but it varies based on materials, extent of damage, and humidity levels.
Will my floors and walls need to be replaced?
Not always. We use advanced drying techniques to save materials whenever possible.
Fire & Smoke Damage
Can you remove smoke odor completely?
Yes, using specialized equipment like air scrubbers, ozone treatments, and thermal fogging.
Do you handle contents cleaning?
Yes, we clean, restore, and store salvageable belongings.
How long does fire restoration take?
It depends on severity, but projects can range from a few days to several months.
Mold Remediation
Is mold dangerous?
Certain types can impact health, especially for those with allergies or respiratory issues.
How do you remove mold?
We isolate the area, remove contaminated materials, clean surfaces, and use HEPA filtration.
Will mold come back?
Not if the moisture source is properly addressed—which we help identify and correct.
Insurance & Billing
Do you work with insurance companies?
Yes, we work directly with your insurance carrier to streamline the claims process.
Will you help file my claim?
We assist with documentation, photos, and communication to support your claim.
Do I have to pay upfront?
In many cases, we can bill your insurance directly (depending on coverage).
Reconstruction & Process
Do you handle repairs after mitigation?
Yes, we offer full reconstruction services so you don’t have to hire multiple contractors.
What is your process?
- Inspection
- Mitigation
- Drying/Cleaning
- Repairs/Reconstruction
- Final walkthrough
Will I have a single point of contact?
Yes, a dedicated project manager will guide you through the entire process.
Local & Trust Factors
Are you licensed and insured in Florida?
Yes, we meet all state and industry requirements.
Do you follow IICRC standards?
Yes, all work is performed according to industry best practices.
What areas do you serve?
We serve Southwest Florida including Punta Gorda, Fort Myers, and surrounding areas, but also the entire state of Florida.
Why choose BRJ Restoration?
Fast response, experienced team, insurance expertise, and full-service restoration from start to finish.